IGNOU is the largest university in India, so it’s no surprise that they have a great student support system and a helpline to guide students. We understand that as students, you may have various questions and concerns regarding your courses, assignments, examinations, or any other aspect of your academic journey at IGNOU. Our team is committed to assisting you in finding the answers you need and ensuring a smooth learning experience.
Contact IGNOU Via Call
- IGNOU Helpline Number: 011-29532294
- IGNOU Contact Number: 011-29571301, 011-29571528
You can contact the IGNOU helpline or contact number at any time during the workday. The helpline staff is available to answer your questions about your studies, enrollment, fees, and other matters.
If you have a specific question or issue, you can also contact your regional center or study center. They will be able to provide more personalized assistance.
Contact IGNOU Via Email:
To contact IGNOU via email, you can send your message to the following address:
- IGNOU Student Support Email: ssc@ignou.ac.in
- IGNOU iGram or Complain Portal: igram.ignou.ac.in
Please include your full name, enrollment number, and a detailed description of your query in your email. You should also include your contact information in case IGNOU needs to follow up with you.
IGNOU typically responds to emails within 24-48 hours. However, during peak times, it may take longer for a response.
If you do not receive a response within 48 hours, you can try sending a follow-up email. You can also contact IGNOU’s helpline number or visit your regional center for assistance.
IGNOU Working Hours and Timings
IGNOU is open for phone calls from Monday to Friday, 10am to 6pm. The phone lines may be busy at times due to the high volume of calls, but please keep trying until you get through. An IGNOU executive will be happy to answer your questions and help you with your concerns.
Here are some tips for getting through to the IGNOU helpline:
- Try calling early in the morning or late in the afternoon, when the lines are less busy.
- Be patient and persistent. It may take a few tries to get through.
- Be clear and concise when you explain your query.
- Have your enrollment number ready.
If you are unable to get through to the IGNOU helpline number, you can also contact your regional center or study center for assistance.
Queries Related IGNOU Helpline Number
| Queries Related To | Contact Details |
| IGNOU Telephone Exchange | (011) 29571000 |
| IGNOU Study Material | (011) 29572008, (011) 29572013, (011) 29572012 |
| Student Enquiries | (011) 29572514, (011) 29572513 |
| IGNOU Assignment Marks | (011) 29571319 |
| IGNOU Practical Marks | (011) 29572212 |
| IGNOU Project Marks | (011) 29571324, (011) 29571321 |
| Online Admission Help | (011) 29571528 |
| Issuance of Degree Certificate | (011) 29572224, (011) 29535438 |
| Degree Certificate Verification | (011) 29571524 |
| Verification of Edu. Certificates | (011) 29572210 |
| Exam Form, Entrance and Hall Ticket | (011) 29572209, (011) 29532088, (011) 29572202 |
| Bachelor’s Degree Courses | (011) 29572211 |
| Master Degree Courses | (011) 29572212 |
| Diploma Courses | (011) 29572208 |
| Certificate Courses | (011) 29572208 |
| Ph.D. – M Phil programs | (011) 29534229, (011) 29571985, (011) 29534326, (011) 29571986, (011) 29571984 |
If you don’t want to call them, you can also reach out or file a complaint on the IGNOU iGRAM portal to get your questions resolved online. It usually takes a few days to receive a response, but please note that they only respond on weekdays. If you submit your query on a Saturday or Sunday, you can expect a reply on Monday morning or later.
